Network Operations Center

Outsourced network operations centerNetwork Operations Center Outsourcing

Outsource your network operations center design, implementation, and management to a local Central New Jersey company with the expertise to meet your mission statement objectives.

Your Network Operations Center (NOC) sustains the availability of key computer, telecommunications, and satellite networks. These systems keep your enterprise running a peak efficiency.

Outsource some or all of this vital IT support service to us. Our expert engineers can assist through each phase of your network operations center process.

Design

  • Architecture – compatibility, scalability, and reliability
  • Business plan – meet organization goals with allocated resources
  • Furniture – find command consoles that meet needs and budget

Implementation

  • Construction – verify that data center and uninterruptible power systems meet standards.
  • Staffing – identify qualified engineers, technicians, and analysts.

Managing

  • Monitoring tools – infrastructure and user experience.
  • Key Performance Indicators (KPI)
    • Availability
    • Time of first response
    • Resolution time
    • Resolution rate
    • Downtime

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