We have used Trinity Worldwide Technologies for many years now at the Jersey Shore Chamber of Commerce and have never been disappointed. From their response time to phone calls, friendly service, expertise in solving technical problems quickly and thoroughly, knowledge of security, antivirus software and administering our network are top notch!
Trinity Worldwide has been our go to IT company for several years. Their staff is well trained, attentive and most of all have kept our systems up and running and virus free. An ounce of prevention is worth thousands of pounds (if you are British or thousands of dollars) of cure. Don’t wait…call them now.
We’ve been with Trinity WW for about 6 years now and they are excellent.! I find them very easy to work with, friendly and more important knowledgeable. They are on top of the latest threats and protections available leaving our business feeling safe and secure. They keep me informed and aware of issues that we need to address and readily assist us when we have issues that we need help with. I recommend them without reservation and with the highest possible praise. They really are terrific.
I met John several years ago at a networking event. I was favorably impressed by his professionalism, IT knowledge and warm personality. When the time came that I needed assistance with my company’s computer needs, as well as a dependable IT resource for our clients, it made sense to reach out to John and the Trinity team.
When I have a problem, Trinity solves it quickly. When they do things, they do them once and we don’t look back.
Trinity addresses an important part of the business owner’s life that can be extremely frustrating and makes it as painless as possible. When I have a problem, I call Trinity and the problem is solved. I don’t have to think about it again. That’s really invaluable to me. I frequently call Josh in tech support and tell him that I’m ready to jump out of the window because of another computer challenge. He tells me to step away from the window, graciously solves my problem and life is good again!
Trinity has put us on a regular maintenance schedule to minimize the odds of a surprise disaster. It is a comfort for me to know that potential problems can be avoided due to the fact that Trinity’s technicians are regularly keeping an eye on our system. If any issues do come up, they are quick to fix the problem. We had a situation where something was not being backed up properly and Trinity promptly got things squared away without charging us. I also appreciate that I can count on Trinity to provide trustworthy feedback when we’re making changes and considering upgrades.
We have used Trinity for several years. I recommend Trinity because the staff is great to work with and deliver on what they say they will do for you.
Our company was growing and we were in need of someone we could rely on to handle the technical aspects of our computer database, in order that we could focus on our priorities, i.e., manufacturing a quality product and providing timely, personal service to our customers. We hired Trinity to provide IT support and to help us update our software and expand our capacity.
Trinity has become an extension of Richmond. Even though we are certainly not their only clients, Trinity has taken the time to get to know who we are and how we operate, to the point where I feel like I’m talking to another department of our company when I call. From the top down, the folks at Trinity work hard to make sure that their quality, service, and quick response-time go above and beyond client expectations, even if it means being available outside work hours. There’s never a sense of being rushed and the technicians take the time to explain the root of the issue so we can prevent similar problems from reoccurring in the future.
I have gotten to know the technicians and appreciate that Trinity operates much like Richmond does—like a family, not just a business. Each member of the Trinity team is personable, skilled in communication, and knowledgeable. Trinity represents the best there is to offer.
– Mark Hanna, Office Manager, Richmond Industries, Inc.
I appreciate Trinity because I can always reach someone very quickly. This is important, especially now, since we are transitioning to a paperless office. The majority of our office staff is not computer savvy, and when we do have simple, small emergencies (which happens on a frequent basis), I know I can count on being able to quickly contact someone who can usually fix the issue for me remotely. Also, in the past, our IT service providers did not standardize our system. It was not user-friendly. Trinity helped us get back on track.
The management and service technicians are great people to work with. They are dependable, friendly, polite, and try to get the job done without disrupting our business, which is not easy in a dental office.
I appreciate that when I need new hardware, John will look until he finds the right piece of hardware at the best price. When I get a hardware recommendation from Trinity, I know that it’s not because they are going to profit from the purchase, but because it is best choice for us. Most of the time when someone is helping you it’s because they are making a profit on the purchase, but this is not the case with Trinity. I always appreciate that I can go to Trinity anytime and get straightforward, honest answers or suggestions. We have confidently recommended Trinity to other businesses.
As a Christian, I also like working with a Christian company. It’s clear that it’s not just a business to the Trinity team, but they really do care about their clients.